SUNSHINE RETIREMENT LIVING LLC
Health Services Coordinator (Finance)
RN or LPN and two or more years of experience in related field preferred
Licensure and training per state requirements
Ability to think, act, and intervene independently in both routine and emergency situations
Ability to relate to residents and staff in a courteous and diplomatic manner under all circumstances
Able to work flexible hours and participate in holiday activities
Work collaboratively in a team setting and be a team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work with little supervision and maintain a high level of performance
Ability to work under time constraints and meet department deadlines
Ability to follow and adhere to policies, procedures, and standards
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Responsible for assisting with the smooth operation of the care staff, including scheduling, interviews, etc.
Team Management- supervise community Med-Techs
Careful monitoring of resident healthcare routines
Responsible for completing resident incident reports and following reporting procedures as defined by specific state requirements
Assisting with ADL's such as dressing and undressing (clothing should be clean and appropriate for the season), bathing and personal hygiene (shaving, dental hygiene, nail care, hair and foot care), etc.
Care of ADL devices such as eyeglasses, contact lenses, hearing aids
Working knowledge of all state regulations pertaining to resident care
Observes and reports changes in residents' status to Health Services Director as needed
Conducts room checks and resident rounds
Monitors for environmental safety hazards
Responds appropriately, promptly, and positively to resident requests for assistance, including emergency pull cords, resident pages, telephone calls, and requests from family and friends
Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations
Daily maintenance of resident records, including documentation related to leisure activities, incidents and observations, errors and accidents, changes in resident's physical or emotional condition. Promptly reports any changes or emergencies to Health Services Director and Executive Director
Follows up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns
Acts as ambassador and public relations representative to guests and other off-campus visitors
Maintains all certifications required for employment
Monitors appropriate use of resident care, office, and other supplies
Assists in maintaining resident census records
Responsible for participating in and supporting the resident-centered activity program by encouraging resident involvement
OTHER JOB DUTIES AND RESPONSIBILITIES
To maintain communication and updates from the residents' physicians
Maintains notes pertinent to the Case Management - resident relationship in addition to any
individual contact, which is considered to be of meaningful clinical significance, such as the
residents' adjustment to their new community and ongoing
Assessments and coordination of admission/re-admission from the community, nursing homes,
and hospitals
Clear and concise documentation in accordance with facility requirements and the State
Department of Health
Support the Wellness Department and keep an open communication to ensure residents safety and all their needs being taken care of
Assist residents to acclimate to new community and follow up with department heads if needed
Be available for tours to communicate to families what the role of a case manager is and how it will better assist their loved ones in their new environment
Evaluate current residents and their status- (enhanced, memory care, etc.) and update care plans
as needed
Complete long term insurance documentation
Assist residents to apply for Aide and Attendance through the Veterans Affairs
Review shift-to-shift notes, incident reports, physician orders, hospital discharge paperwork,
outside provider notes, etc. to perform appropriate and proper follow-up and documentation
Provides written and/or oral status reports of residents to assure necessary follow-up actions
Share on-call coverage with HSD
Use of own vehicle for transportation to do assessments and screens of potential
residents and readmissions of residents
Perform all work assigned for the agreed-upon salary, accepting no additional payment nonperishable gifts from residents, vendors, Community management, or others
Serve as a role model for all employees by displaying a responsible, cooperative, and positive
attitude
Interact and communicate with all employees and residents in a professional and respectful
manner
Represent Sunshine Retirement Living and the Community in a professional, courteous, and
friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or
weather conditions. If you have questions, check with your supervisor
Adhere to all company policies
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
X
Walk
X
Sit
X
Pushing, pulling and/or reaching
X
Grasping and fine manipulation
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds
X
More than 100 pounds
X
The Community reserves the right to revise the duties set forth in this job description at its discretion.