Royal Credit Union
Member Account Representative (Administrative)
Hourly Wage:
$15.93 - $17.84 (candidates with significant related experience may be higher)
Description:
Member Account Representatives are responsible for promptly welcoming Members and others to the office. Accurately process Member transactions as requested. Open new accounts, unsecured loans, credit cards and kwik cash loans. This position may also require working at other office locations. Responsible for actively building relationships by meeting Member needs with Royal's products and services, providing electronic service demonstrations, and resolving any Member inquiries in an efficient, accurate, and friendly manner. Support NPS (Net Promoter Score) initiatives in the office by providing exceptional service, guided by Royal's Core Value's, creating loyal Members.
Work Schedule:
Part-time, working approximately 17 hours per week. This position will work at both Royal Credit Union Chippewa Falls Downtown Office. The hours will be vary between 7:30am – 6:30pm Monday through Friday and every other Saturday 7:30am – 2:30pm.
***Prior to starting normal schedule, candidate must attend full-time training from 9:00am - 4:30pm Monday - Friday for 3 weeks at our Corporate in Eau Claire, WI.
Required Education/Experience/Skills:
Preferred Education/Experience/Skills: