Transportation Manager (Finance)

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need - because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

J ob Title: Transportation Manager

Salary Range: $95,000 - 105,000

FLSA: Salary, Exempt

Location: Seattle - Administration

About the Position

The Transportation Manager oversees and maintains the daily operations of routes and driver performance in multiple lines of Goodwill business: Donation pick-ups, roll-off and tractor trailer vehicles. Ensures excellent internal and external customer service. Responsible for the safe operation of all equipment and vehicles.

Essential Functions and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Oversee all transportation operations including deliveries to and from stores, ADC's warehouses, special events, Mobile Operations and waste removal.
• Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements. Maintain rapport with donation sites, stores and vendors to ensure quality service and support.
• Prepare truck drivers and dispatchers work schedules. Approve vacation and schedule modifications. Maintain attendance/punctuality records, review sick leave, overtime, wages and salary issues.
• Ensure that payroll information is accurate for processing. Maintains and reports budget P&L for Transportation Operations.
• Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-route activity for better efficiency. Sets and monitors productivity, service, and safety targets for each route and driver.
• Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate. Plans and facilitates regularly scheduled Transportation Department meetings
• Ensure compliance with all Evergreen Goodwill policies and DOT/OSHA safety and security regulations.
• Assists in determining rental requirements and equipment needs.
• Maintain accurate record keeping for all maintenance and repairs on Transportation equipment.
• Prepare and maintain all necessary operational reports and records as assigned.
• Demonstrate excellent internal and external customer service skills.
• Act as a liaison for the department when working with other EGNW departments
• Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Other duties as assigned.

Supervisory Responsibilities :

Carries out supervisory responsibilities in accordance with Goodwill's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High School diploma or equivalent; college degree preferred.
• Minimum 5 years' experience in transportation environment with 2 years in Management or supervisory experience required.
• Experience or working knowledge of logistics, shipping, receiving, scheduling, interviewing and hiring.
• Knowledgeable of working with various GPS/Fleet management solution systems.
• Must be able to pass Pre-Employment drug and alcohol test.
• DOT and FMCSA knowledge.
• Understanding of Commercial Drivers Licensing.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities.
• Ability to take ownership and be accountable for issue resolution and general customer satisfaction.
• Ability to handle multiple deadlines in a faced paced environment.
• Ability to speak, write, and understand English fluently.
• Take ownership and be accountable for issue resolution and general customer satisfaction.
• Must be able to pass Pre-employment drug and alcohol test.

Certificates, Licenses, or Registrations:

• Current Washington State Driver's License required and proof of insurance.
• CDL Driver's License required.

Computer/Technology Skills:

• Proficiency with Microsoft Word, Excel, and Outlook and Teams. Experience working with Transportation software preferred.
• Ability to learn new technology and software as related to the job.

Physical Abilities

While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 50 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities :

• Organizing, sorting, categorizing, counting, adding, subtracting
• Problem solving
• Strong verbal and written communication skills
• Analyzing and interpreting data
• Prioritization
• Attention to detail
• Time management and multi-tasking
• Leadership and coaching skills

Work Environment: Various working environments to include: office, retail, production and warehouse. Moderate to loud noise level, exposure to dust. Must have reliable transportation, as this position requires regular travel to locations, offsite meetings and events. Must be able to work non-standard hours if required.

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

• A health plan that includes medical, dental, vision and prescription coverage

• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

• Flexible Spending Accounts (FSA) Plan

• Roth and 403(b) Retirement Savings Plan program

• Paid vacation, (9) holiday and sick time

• Limited paid time off for Jury Duty and Bereavement Leave

• Employee discounts

• Employee referral bonus

• Employee Assistance Program (EAP)

• Mentorship Program

• Career Advancement Opportunities

• Paid Job Training

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate .

Job Family: Transportation
Job Function: Salaried

Min Hiring Rate: 95000
Max Hiring Rate: 105000