Provide first level support for II-VI employee's IT related issues in a courteous and responsive manner.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, networking equipment and peripherals.
Keep current with the latest technologies.
Implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
Practice asset management for IT hardware, software, and equipment.
Establish and maintain regular written and in-person communications with the organization's users, department heads, and end users regarding pertinent IT activities.
Administer add, move, and change requests from end users as well as new line installations as required.
Monitor, assign, update user requests in II-VI's IT ticketing system.
-BA in Computer Science (or related field) required.
-2 years' experience required.Provide first level support for II-VI employee's IT related issues in a courteous and responsive manner.