Server Matchbox New Restaurant Opening (Creative Design)
Who We Are:
Matchbox opened its first location in 2003 and quickly became known for wood-fired pizzas, mini burgers, fresh salads and chef-inspired entrées, like pan-seared sea bass and oven-roasted filet mignon. We like to call it elevated American bistro fare, crafted from high quality ingredients with a chef at the helm in every kitchen.
Who's behind matchbox? Glad you asked! We are a restaurant group based in Reston, Virginia, called Thompson Hospitality. We own, operate, and lose constant sleep over several local restaurant brands, including matchbox, Big Buns Damn Good Burgers and The Rub Chicken + Beer. Our business was founded twenty-eight years ago on the belief that a successful hospitality business can be built by empowering our fellow team members to do whatever it takes to make our guests happy. We just happen to make GREAT food and drinks too!
Our recipe for success is pretty simple, it all comes down to people and process. We want to be the best place to work, and part of that is training you on our way of doing things so you can be a rock star at your job.
Want to join us?
**Full-time and Part-time positions are available
Summary of Essential Functions
- Greets and takes orders from guests or servers in accordance with timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing orders
- Delivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shift
- Interacts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clientele
- Follows opening and closing procedures/checklists
- Knows the food and beverage menu, and is able to speak to the menu from memory
- Rings in orders into point of sale system
- Collects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling procedures
- Cleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agents
- Cards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minors
- Makes sure that all drinks are removed from tables by the state's legal time
- Completes side-work tasks as assigned
- Strives to hit sales goals as assigned by the general manager
- Understands and practices proper safe food and beverage handling procedures in accordance with local government standards
Knowledge/Skills +Abilities
- A minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirable
- Able to stand and walk for up to 10 hours per day preferred
- Able to lift and carry up to 40 pounds
- Able to work calmly and effectively under pressure
- High school diploma (or equivalent) required
- Able to perform basic mathematical calculations
- Must be of legal age to prepare, serve, and ring alcoholic beverages
- Able to work flexible shifts and schedules, inclusive of weekends, and some holidays
- Certified in (or able to be certified in) responsible alcohol service (as required by state or local law)
- High energy and stamina. Able to work within a fast-paced, highly mobile environment
- Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation
BENEFITS for Full time and Part time employees
MEDICAL/DENTAL/VISION
TUITION ASSISTANCE
401(K) SAVINGS PLAN
COMMUTER BENEFITS PROGRAM
VACATION
LIFE INSURANCE
SHORT & LONG TERM DISABILITY
EMPLOYEE REFERRAL PROGRAM
LIFE ASSISTANCE PROGRAM
PET INSURANCE
EMPLOYEE ASSISTANCE PROGRAM
EXTERNAL PERK DISCOUNTS: HOTELS, TRAVEL,
TICKETS, RESTAURANTS
FREE DRINKS & DISCOUNTED FOOD WHILE
WORKING
STUDENT MEALS: DISCOUNTS ON MEAL/BOARD
PLAN AT ANY OF OUR CLIENT LOCATION
FOOD AND BEVERAGE
