Emerson Electric Co
Manager Customer Success (Project Management)
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As an Additive Customer Success Manager you will work as an Internal account management position for Sand Mold Printing (SAND) customers. Primary responsibility will be ensuring internal customer success during SAND adoption and project implementation. This role will support both Flow Controls business along with other internal Emerson customers.
This role will have responsibility for increasing SAND business with customers and ensuring successful internal planning and communication both within the customer business units and the larger additive organization (technical and strategic).
Additionally, this role shall support the additive planning and management process by supporting the SAND project funnel and associated demand plan, SAND quoting, pricing and associated communications, SAND project schedule, and all processes associated with the above.
Key deliverables will include financial measures related to trade revenue and GP, project management related measures tied to product launched into additive operations, and customer success measures.
As Manager Additive Customer Success, YOU WILL: