Excellus Health Plan Inc.
Business Solution Manager (Vendor Management) I/II- 005520 (Finance)
The Business Solutions Manager role owns the vendor relationship and is accountable for the performance of vendors within the division and the Health Plan. This position will lead the identification and selection of vendors through maintaining industry contacts, directs the Request for Proposal (RFP) process, partners with Finance on the financial details of the contract, and partners with Legal to ensure the corporation is protected by the contract. Additionally, this position ensures all vendor processes and interfaces are compliant with State, Federal, and BCBS Association insurance requirements and works with cross-functional teams to lead the development; negotiation, execution and governance of supplier arrangements to ensure realization of the expected value from the relationship. In addition, this position acts as the main point of contact for all division vendors and owns the on-going organization-wide relationship and governance with the vendor(s) to ensure vendor performance meets contractual and customer expectations.
This position is also accountable for the business incident, interruption and/or complex critical issues management. It is responsible for change and business interruption/problem management which includes, but not limited to, the development, implementation, monitoring and administration of processes and procedures. Ensures change and problem/interruption management processes are communicated and adhered to across the organization.
We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.
Level II (in addition to Level I minimum qualifications):
The Lifetime Healthcare Companies aims to attract the best talent from diverse socioeconomic, cultural, and experiential backgrounds, to diversify our workforce and best reflect the communities we serve.
Our mission is to foster an environment where diversity and inclusion are explicitly recognized as fundamental parts of our organizational culture. We believe that diversity of thought and background drives innovation which enables us to provide leading-edge healthcare insurance and services. With that mission in mind, we recruit the best candidates from all communities, to diversify and strengthen our workforce.
OUR COMPANY CULTURE:
Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.
Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Mgr - Function