DSS, Inc.

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Systems Administrator (Information Technology)



The Systems Administrator is a hands-on position that installs, upgrades, configures, monitors, and performs problem determination for servers and software in physical/virtual and Cloud Windows and Linux environments.   Plans and communicates system outages and activities. Helps to create and maintain documentation for all department activities.  Adheres to all Service Request, Incident, and Change Management policies and procedures.   Responsible for a broad range of systems, security administration, and operations in physical/virtual and Cloud environments.  Assists project teams as requested and participates in overall support rotation.

DUTIES AND RESPONSIBILITIES: 

  • Individual may perform any combination of the functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements.
  • Perform daily system and tool checks to verify the integrity, performance, backup, and availability of servers and resources in physical/virtual and Cloud environments.
  • Install, configure, test, and maintain operating systems, application software and system management tools in physical/virtual and Cloud environments.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization.
  • Perform troubleshooting as required and participate in problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  • Adheres to all procedures and policies including the use of Incident and Change Management.
  • Creates and maintains detailed technical support and process documentation. 
  • Gathers and formats data for Key Performance Indicators (KPI).
  • Establishes, maintains and manages service accounts.
  • Assist with vulnerability scanning and penetration testing.
  • Research and recommend innovative, and where possible automated, approaches for system administration tasks.
  • Actively participates in the implementation of disaster recovery and business continuity capabilities.
  • Performs capacity monitoring and assists with short and long-term capacity planning.
  • Perform on-call responsibilities and after-hours duties as necessary.

The preceding functions are examples of the work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change, or rescind work assignments and make a reasonable accommodation as needed.

Required:

  • 3+ years of experience administering Windows Server operating systems.
  • 1+ years of experience administering servers and services in the Azure Cloud.
  • Working knowledge of Linux operating system, esp. process and system monitoring facilities.
  • Ability to analyze and tune performance issues by leveraging various industry-standard monitoring and reporting tools.
  • Strong interpersonal and communication skills.
  • Technical documentation and communication skills with the ability to articulate clearly and concisely, technical information to non-technical staff, both orally and in writing; prepare clear, detailed instructions.
  • Exhibits mature organization and time management skills.
  • Enterprise backup and recovery procedures.

Desired:

  • Experience administering servers and services in the AWS Cloud.
  • Fluency in at least one scripting language, shell scripting, and experience with object-oriented programming languages.
  • Cisco UCS blade installation and management.

Education:

  • Required:
    • Bachelor's degree or equivalent
  • Desired:
    • Master's degree, Computer Science

Physical Demands:

  • Standing - 10% per day
  • Sitting -80% per day
  • Walking - 5% per day
  • Stooping - 5% per day
  • Lifting - Ability to lift up to 20 lbs. unassisted
  • Computer Work - 80% per day
  • Telephone Work - 10% per day
  • Reading - 10% per day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.

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