Quality Management System, Senior Business Analyst (Finance)

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
The EQMS Business Analyst will be responsible for identifying, developing, and implementing software solutions. This will include working with process owners to identify continuous improvement opportunities and develop software solutions to support process effectiveness and efficiencies. The individual will also be accountable for managing projects and software throughout their respective lifecycles, with a focus on supporting the transition from Trackwise On-Premise to Trackwise Digital in Salesforce Cloud and maintaining the Veeva Regulatory Information Management (RIM) solution.
Essential Job Duties

• Participate in the analysis, configuration, modification, and implementation of IT Business Systems, specifically Trackwise and Veeva RIM.
• Demonstrate strong communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize the benefit of IT systems.
• Analyze the effectiveness and efficiency of existing business processes and business requests, recommending solutions using system standards and best practices.
• Conduct analysis of system specifications, configurations, and develop appropriate documentation.
• Create detailed specifications and process flows to provide direction to application developers.
• Perform solution designing, requirements definition, functional design, testing, and implementation of IT solutions, with a focus on transitioning to Trackwise Digital.
• Support, assist, and train users on new and modified system configurations, highlighting the impact on business processes.
• Maintain IT Business system integrity, application notes, system upgrades, changes, and user updates.
• Collaborate closely with onsite and offshore teams, managers, and executives to ensure the release of high-quality solutions.
• Comply with regulatory and change control requirements and processes.

Qualifications
Required Skills and Experience

• Minimum 5 years of experience in Trackwise System Analysis.
• Experience with Trackwise Digital and its integration with Salesforce Cloud.
• Proficiency in Veeva RIM solution management.
• Experience in the Medical Device manufacturing industry and systems regulations (21 CFR Part 11, GxP, GAMP), with a good understanding of CAPA and Complaints processes.
• Experience in business requirements gathering, requirements analysis, business system design, installation, configuration, user testing, and validation support of Trackwise and Veeva RIM applications.
• Java Programming: Strong knowledge and experience in Java programming, including Java 8 features and beyond.
• Frameworks: Proficiency in Java frameworks such as Spring, Hibernate, and Apache Struts for building and maintaining applications.
• Web Technologies: Understanding of web technologies like HTML, CSS, and JavaScript, with frameworks like Angular or React.
• Database Management: Experience with database management systems (DBMS) like MySQL, Oracle, or MongoDB, including SQL queries and database design.
• Experience in creating workflows, business rules, TWC automation, notifications, and migration updates.
• Experience with creating Trackwise WebServices (Search/Populate/Transfer) using OWS/IWS.
• Experience in creating and implementing Crystal Reports.
• Exposure to integration with SAP ERP and CRM systems is preferred.
• Familiarity with Software Development Lifecycle (SDLC) processes.
• Excellent verbal and written communication skills.
• Ability to work on multiple projects concurrently.
• Ability to work with minimal supervision or guidance.
• Contribution to team building measures like Knowledge Management & Mentoring.

Required Education and Training

• Minimum education: Bachelor's or undergraduate degree in Computer Science, Information Systems, or equivalent experience.

Working Conditions

• None

Preferred Skills and Experience

• Experience with Trackwise & Trackwise Digital is preferred.
• Experience with Veeva RIM solution is highly desirable

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $149,700 USD - $215,400 USD
Base Salary Range Region 2: $127,200 USD - $183,000 USD
Shift: Day
Workplace Type: Onsite - This job is fully onsite.