Director of Key Accounts, Field Services & Program Development (Project Management)
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General Purpose of Job
The Director of Key Accounts, Field Services & Program Development provides forward-thinking leadership and strategic direction for a diverse portfolio of innovative, member-focused services at the cooperative. This position oversees the Cooperatives Key Account program, Field/Energy Services, Business Community Relations/Economic Development initiatives, and Revenue Programsincluding energy audits, conservation and electrification strategies, load management, solar integration, and surge protection services. The Director also leads marketing and community outreach efforts to strengthen the Cooperatives brand, drive member engagement, and support strategic growth across residential, commercial, and industrial segments. With a strong emphasis on sustainability, energy innovation, and the deployment of emerging technologies, this role plays a critical part in helping the Cooperative and its members navigate the evolving energy landscape. The Director is responsible for managing the Key Account Consultant Supervisor, Field/Energy Services Manager, and Surge Protection Supervisor, while working cross-functionally to implement data-driven solutions that improve operational efficiency, support adoption of energy innovation solutions, and align with the Cooperatives long-term power supply strategy. The Director of Key Accounts, Field Services & Program Development serves as a key collaborator and visionary in driving initiatives that enhance member satisfaction, increase community value, and reinforce the Cooperatives commitment to innovation and environmental stewardship.
Minimum Required Qualifications and Competencies
The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.
