University of Wisconsin Hospitals and Clinics Authority

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Clinical Systems Analyst - Ambulatory (Information Technology)



Work Schedule: 

This is a full-time, 40 hours per week position scheduled to work Monday through Friday, with core hours between the hours of 8:00 AM – 5:00 PM plus an afterhours on-call rotation. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. 

Be part of something remarkable

Advance your technology career with a health care leader.

We are seeking a Clinical System Analyst – Ambulatory to:

  • Perform analysis, design, and development of the Epic Ambulatory application and related clinical information systems.
  • Participate in planning, leading and implementing projects related to the Information Systems and Applications within the UW Health Information Services department.
  • Be responsible for the on-going maintenance, testing and support of clinical systems within UW Health. The position may also assist in directing the strategic plan in the support and evolution of complex systems.
  • Demonstrate the ability to think critically, learn continuously, ask questions, ensure correct answers, dig deep and make a difference.
  • Lead in the development of workflows, system configuration, change documentation and support of operations on application functionality.

At UW Health, you will have:

  • An excellent benefits package, including health and dental insurance, paid time off and retirement plans. 
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Access to UW Health's Wellness Options at Work that support employee/family well-being.
  • Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Education:

Minimum –

  • Associate degree in Healthcare, Information Technology, Business, Health Administration, Engineering, or related field 
  • Two (2) years of relevant experience and education may be considered in lieu of degree

Preferred – Bachelor's or Master's degree in Healthcare, Information Technology, Business, Health Administration, Engineering, or related field

Work Experience:

Minimum –

  • Demonstrated success in design, development, configuration, support, and adoption of small to medium to scale solutions.
  • Demonstrated success applying critical thinking to identify problems and opportunities.
  • Demonstrated success teaching and mentoring

Preferred –

  • Demonstrated success using, configuring, developing, or supporting the applications, tools, and platforms relevant to the position.
  • Three (3) to five (5) years progressively responsible experience in an IS applications field.
  • Demonstrated success working on or leading initiatives that use agile method. 
  • Experience in information services or technology, direct clinical care, health care operations, or health care administration. 
  • Healthcare subject matter expertise including at least two (2) years of experience in a health system, academic medical center, or health payer organization.
  • Experience supporting systems and/or operations in a 24x7 healthcare setting

Licenses and Certifications:

Minimum – None

Preferred –

  • Vendor (e.g. Epic, Oracle, other) certifications as relevant for the position , per department guidelines
  • CPHIMS, PMP, ITIL

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.  EOE, including disability/veterans.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

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