Ingram Micro Inc
Cloud Customer Support Representative (Finance)
Ingram Micro is seeking a motivated and talented Cloud Customer Support Representative that is passionate about providing best in class customer care and brings an interest in diving into the world of technology to join our growing Cloud division.
Who is Ingram Micro Cloud?
Ingram Micro Cloud, a business unit of Ingram Micro, powers the world's largest cloud marketplace, and is committed to helping our partners accelerate their digital business success by leveraging our hyperscale platform technology, infinite ecosystem of cloud solutions from the biggest innovators in the tech industry, and go-to-market support and resources to increase adoption and growth. With proven proficiency in SaaS, IaaS, IoT, security, and XaaS technologies, we invite visionaries to join our team and make an impact on this fast-growing industry.
Why you'll love what you do :
After an in-depth four-week training, you'll work alongside a team of diverse and engaging associates in a HYBRID environment (some days in the office, some days remote)
This role starts with a base pay of $21- $23/hr. with overtime
Starting on day 1, you'll be able to take advantage of Ingram Micro's full benefits which include:
How Do You Stand Out?
If you have experience working in a high-volume call center and thrive in a fast paced environment, this job is for you! You'll be taking inbound service requests by phone and emails and using your technical expertise and passion for outstanding customer service to answer questions and or troubleshoot technical issues to find solutions.
Essential Responsibilities Of Your Role:
* Note: This is not a complete list of tasks.
Knowledge, Skills, and/or Abilities You Need To Have:
What This Position Offers You:
* This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.
Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro's COVID-19 policy and process for verification of vaccination status prior to the start of employment.
Ingram Micro believes there is no place in our society for social injustice, discrimination or racism. As a company we do not - and will not - tolerate these actions.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.