Unifi
Cross Utilized Agent FT (Flight Privleges Offered*) DL (Agriculture)
Ramp Functions:
loads, unloads, services, guides, and directs customer aircraft.
Lifts, loads/unloads, sorts & transfers passenger baggage, freight & company material in and out of aircraft bins, belt loader or baggage carts in a safe manner.
Operates and/or drives motorized equipment, such as bely loaders, air start units, lift trucks, pushback tugs, bag cart, lavatory cart and de-icer. or manually push and pull push carts and containers.
Performs wing walker duties to protect the aircraft wing from equipment in the path of pushback and maintains visual contact with the pushback driver to alert the driver of any danger.
Customer Service Function:
Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
Direct passengers through Customs, Immigration, and Quarantine.
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketin
BOTH: all other duties as assigned. Performs other related duties as assigned within the apporpriate skill & experience capabilities expected for this position.
Customer Service