Order Care Team Lead (Administrative)

Without knowing it, millions of people wear apparel and accessories distributed by alphabroder. Consumers may not recognize the company's name, but clothiers and promotional agencies certainly do. Whether the item is a company golf shirt, a T-shirt from a rock concert or a souvenir shirt from a vacation destination, chances are it has passed through one of our many Distribution Centers across North America.

• Train new and incumbent employees on all procedures, policies and job skills needed to successfully perform their job.


• Be a positive role model.  Foster an atmosphere of harmony and cooperation within and between departments.


•  Prioritize the day's work according to department guidelines.


• Maintain open communication with department supervisor, informing them of employee concerns, safety issues, suggestions or matters that may jeopardize the department's goals.


• Assign employees to tasks according to daily department needs.  Under the guidance of your supervisor adjust resources to support changes in business volume.


• Assure work area is well organized, safe, and clean.


• Assure that all supplies and tools are readily available for employees.


• Assist employees to meet department and company standards (including quality, productivity, housekeeping, and safety).


• Use tools (ex: IRMS, FDM4, department paperwork…) to research and resolve task-oriented issues.


• Maintain data and generate department reports.


• Maintain open communication with other Leads to coordinate daily tasks.


• Perform all department tasks.


• Assure compliance with all safety regulations.


• Perform housekeeping duties.


• Serve as a member of the Distribution Center team, providing assistance as needed

• Flexibility with schedule; available to work overtime.
• Strong oral communication skills.
• Good written communication skills.
• Physical agility and stamina to stand, walk, bend and lift (up to 60 pounds).
• Demonstrated ability to work independently.
• Strong interpersonal skills.
• Knowledge of Alpha warehouse systems.
• Good problem-solving skills.
• Good math and reading skills.
• Strong organizational skills; must be able to prioritize and handle multiple tasks simultaneously.

Previous positions that are necessary background experience to qualify for this position.

Previous distribution center experience (packing, receiving, return goods, etc…).

alphabroder| Prime is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. For more information about our commitment to equal employment opportunity, please review EEO is the Law EEO is the Law Poster Supplement. alphabroder|Prime participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) Right to Work Poster .