Zingerman's Roadhouse, LLC
Roadhouse Dining Room Manager (Finance)
Looking to be part of a very special leadership team thats working to change the way restaurants are run? Looking for a place you could work hard, learn a lot, grow as a person and as a food professional? Want to own a share of the business of which youre a part? Want to make a positive difference in the lives of your coworkers and customers? Interested in learning how to lead with dignity and help create the restaurant of the future? If the answer to all of those is yes, wed love to have you apply for the talk Dining Room Manager position at Zingermans Roadhouse!!
Compensation: $50,000-60,000 Salaried, 50 hours/week
Availability:
Flexible availability with weekends, evenings, and holidays required.
Performance Expectations
Brings all guests and staff amazing Zingerman's Roadhouse experiences!Lead staff following the principles of Servant Leadership, and is responsible for helping every staff member to develop into an effective Servant LeaderActively oversees Dining Room floor ensuring smooth operations, interface with kitchen, appropriate staffing levels, and overall guest satisfactionResponsible for hiring, training, scheduling and coaching dining and beverage service staffLeads in an Open Book business environmentResolves any customer complaints that are "passed up" from staffLeads dining and beverage service staff in cleaning and maintaining of all front of the house areas, furniture, equipment and fixtures, coordinating with the Chef and cleaning crewOversees POS and Reservation systems, ensuring that operating systems are working smoothly and efficiently
The Success Patterns for this position are:
Minimum 2-3 years experience in a high-end restaurant with bar serviceMinimum 1-2 years of experience in a manager or supervisor roleExcellent planning, organization, and coordination skillsStrong computer skillsStrong and effective written and verbal communication skillsGreat problem solving skills, especially in-the-momentServ-Safe and Tips Certification preferredProvides leadership that inspires teamwork, generates energy, enthusiasm, and drives resultsHas a reputation for excellent relations with customers, vendors, other ZCoB businesses, and Kitchen staffHas the ability to design, implement, and to continuously improve the systems and procedures that lead to success
Successful Candidates will have the following Personal Characteristics:
High levels of emotional intelligence and ability to work effectively in a diverse workplaceLikes to learn, and actively works to improve personal and leadership skillsAn outgoing personality who can create and build energy around themPassionate about great food and great serviceLeadership style consistent with Zingerman's Guiding Principles and Servant Leadership
Physical Demands:
Bending, stooping, walking, and standing for long periods at a timeMust be able to safely relocate up to 50 lbs.Able to go up/down stairs multiple times across the day
Benefits & Perks
From Day 1
Paid trainingPaid time off accrualFree access to our Employee Assistance Program (EAP) that provides a variety of resources and services to employees and immediate family members25% reimbursement for massagesDiscounts at local businesses
After 90 days of service
Company paid short and long term disabilityCompany contribution to medical insurance and health savings accountCompany contribution to dental insuranceVision CoverageA 40% off discount card for Zingerman's businesses (must be out of orientation period)Option to buy a Zingermans community share
After 1 year of service
401k matching contributions after eligibility requirements are met