Senior Human Resources Generalist (Government)

Reporting to the Human Resources Business Partner, the Senior HR Generalist performs a variety of work related employee-employer relation services for American Career College, West Cost University and Administration in a multi-faceted, multi-location academic setting. Advises supervisors/managers of various state and federal regulations; provides employee relations support to staff in an effort to resolve workplace issues.  Mediates differences between associates and supervisors in an effort to resolve workplace issues.  Conducts internal investigations working with in-house legal counsel and HRBP.  Promotes direct communication and positive rapport among associates, supervisors and senior management.  Monitors utilization of performance management and use of corrective actions to address job performance and other behavioral issues.   

Responsibilities:

• Meets with associates to hear concerns, answer questions to promote/educate them on organizational policies and procedures and fair treatment procedure.  Encourages problem resolution through the chain of command.  Mediates differences between associates and supervisors.   
• Serves as a resource for associates and management at American Career College, West Coast University and administration on issues where the company's interests may be at risk.  Coordinates with managers to assure adherence to policies and procedures for initiating disciplinary processes.  Consults with HRBP and in-house legal counsel where considerable risk to the company is possible. 
• Applies in-depth knowledge of company policies and procedures, state and federal regulations when dealing with a wide variety of employment situations and maintains consistency and fairness at all times. 
• Conducts internal investigations and produces findings and report at conclusion of investigation. 
• Processes all leave of absence claims from associates. 
• Inputs and opens workers compensation claims; monitors open claims and periodically reviews with carrier.
• Researches and coordinates with in-house legal counsel responses to requests from external legal correspondence, lawsuits, and complaints filed with local, state and federal agencies. Assists HRBP and in-house legal counsel in conducting internal investigations.
• Works closely with management on associate counseling and advises management on appropriate corrective action.  Participates in separation meetings.  Prepares separation agreements as requested.
• Assesses changes to state and federal rules and regulations regarding employment laws, recruiting, and employee relations. Administers human resources policy and procedures.  Researches and recommends when changes are warranted. 

Education:

• Bachelor degree in Business Administration or Human Resources Management or related field required.
• Master's degree in Business Administration or Human Resources Management or related field preferred.

Licenses/Certifications:

• PHR or SHRM-CP Preferred.

Knowledge/Experience:

• Minimum five years employee relations experience.
• Experience in higher education/academic environment including employee counseling and/or conflict resolution preferred. 
• Knowledge of principles and practices of human resources including internal investigations.
• Strong working knowledge of state and federal laws related to Human Resources functions, plus separation, employee relations and investigative procedures.
• Must be internet savvy and experienced in mining online databases to supply the most accurate information, reports and projections.
• Knowledge of state and federal governmental regulatory standards related to employment law.

 

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