Information Technology Manager II - Riverside University Health System (Finance)
Information Technology Manager II
Moreno Valley, CA
Join a high-performing, motivated team that values collaboration, organization, and a strong work ethic. We're looking for an IT Manager who is a self-starter and team player, ready to contribute to a culture that enhances the lives of our employees and the customers we serve. Your mission will be to make work easier by delivering the right tools and systems-and to make it easy for others to do business with us. Together, we'll keep improving, innovating, and delivering excellence.
The Riverside University Health System (RUHS) is seeking an experienced and motivated Information Technology Manager (ITM) II. The department is looking for a candidate with knowledge and experience in UKG Pro-WFM Timekeeping Software; Enterprise Applications/Software Lifecycle Management (ALM); Information Technology Service Management (ITSM); Portfolio Management; Accounting Finance and business management/practices.
Under direction the ITM II, plans, organizes, and directs an Information Technology (IT) division within an administrative or an operating department or with the Riverside County Information Technology Department (RCIT); and performs other related duties as assigned.
There are four levels (I, II, III, and IV) within the Information Technology Manager (ITM) series, which are generally characterized and identified by their assigned role in an organization. Allocation to a level in the series is dependent upon evaluation of the sophistication, complexity, or criticality of the IT function managed.
The ITM II job classification is intended for use in divisions in RCIT or for positions which oversee various functional areas in large IT organizations. Typically, the ITM II class reports to the Assistant Chief Information Officer, Deputy Director or to an ITM III/IV. Staff size for the ITM II class is less than 25 employees with oversight for Administration within an IT division or highly technical specialties including, but not limited to network administration, applications support, systems operations, communications, help desk, and PC technical support. Responsibilities include managing a budget of less than $3M with key oversight within an IT division or specific technology areas for the department and division, including setting of vision and strategic direction. If operating as an administrator within the IT environment, the budget size will vary. The ITM II has significant knowledge of IT organization operations, or current technology and industry trends plus the ability to apply technology issues to the business needs of the organization and apply a comprehensive strategy.
The ITM II class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer.
This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.
Meet the Team!
To learn more about the department, please visit the RUHS website at ruhealth.org .• Develop strategic plans and implement operational plans for oversight of IT Administration and information technology infrastructure to support the County and department's business goals.
• Organize and direct relevant activities in support of smooth operations; analyze and prepare a variety of complex reports and correspondences.
• Develop and implement work plans to accomplish work group objectives; assign work and monitor performance; take action in the full range of formal personnel activities including hiring, training, and evaluating performance of staff.
• Oversee and provide consultation in the development of operations and technology solutions to achieve business goals in a variety of areas.
• Serve as a liaison; create and foster partnerships with others to deliver and improve services as well as participate in forums of common interest to IT professionals.
• Establish policies and procedures as well as establish acceptable practices.
• Manage a portfolio of projects to be accomplished in the short- and long-term.
• Review and evaluate the effectiveness of IT Administration tools such as financial accounting systems, and ensure compliance with local, state, and federal laws, rules and regulations; direct the development and implementation of automated reporting systems such as budget, accounting and asset management systems.
• Ensure customer satisfaction; measure and evaluate work productivity and customer satisfaction; oversee work group productivity ensuring a constructive operational environment and positive organizational behavior.
• Determine and act toward meeting work group resource needs.
• Prepare, negotiate and present budget and other funding proposals; monitor expenditures; and operate within budget allocation; participate in the formulation of service fee rates and policies based on analysis, trending and forecasting.
• If operating as an administrator within the IT environment, assist divisions and program managers with the development of individual budgets, monitor deviations from approved budgets and recommend corrective measures including implementing internal controls.
• Negotiate, prepare, review, and enforce contracts and service level agreements; participate in the development of new programs to facilitate long and short-term strategies, and financial plan objectives, including major financial plans such as capital budgeting, planning and investigation of financing methods.Education: Bachelor's degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
Experience: Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.)
Knowledge of: Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals.
Ability to: Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations.
Other Requirements: A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.For specific questions regarding this position, contact the Jeremy Holforty at jholfort@rivco.org.
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