Solution Consulting Director (Project Management)
Join the most innovative team in distribution automation and supply chain technology.
Dematic is launching our Solution Development Co-Op Rotation program with exciting ways to collaborate across all the disciplines for solutioning world class automated distribution systems. Rotations will cycle through: Systems Engineering, Concepting, Software Consulting, Simulation, Data Analytics, and rounded out with opportunities to experience onsite installation.
Responsibilities
The Role
Lead a set of highly responsive teams of consultants and concept developers in planning, concepting and validating complex material handling automation solutions with clients, sales, product and software management. This leadership ensures the proper operation of the consulting and concepting function leveraging DEMATIC Global best practices to develop winnable and executable solutions. The Solution Consulting Director will work in Dematic Corporation's Solution Development department at our office in Grand Rapids, MI, Dallas, TX or Atlanta, GA. This position will report directly to the Sr. Director, Solution Development North America.
What You Will Do
DEFINE & DRIVE OBJECTIVES
- Researching and identifying market trends, technologies and Dematic Standard Solutions that are key to a customer's success and creating competitive advantage for Dematic
- Key Contributor to Annual STRAP, Business plan and Solution Development OKRs (Objectives and Key Results)
- Creating and executing consulting team OKRs, strategies, tactics, budgets and KPIs to fulfill the vision, mission, objectives and annual business plan
MANAGE WORK
- Establishes and maintains Operational Cadence
- Identify and resolve team level workloading, assuring Must Win projects are properly staffed with the right talent
- Anticipating, preventing and driving continuous increase in productivity, value and relevancy for functional services problem-solving efforts for project, team and process performance
MEASURE QUALITY & PERFORMANCE
- Develops and continually refines the solution selection system to assure the best solutions are presented to customers based on accurate design criteria with a positive ROI and validate their performance following launch
- Reports on performance and risk
- Measuring, reporting and holding team accountable for performance in % close rate, % on time delivery, % team utilization, skill development, throughput validation and quality deliverables
DEVELOP the TEAM
- Coaching, mentoring, hiring and training a management team while consistently modeling Dematic and KION values and leadership competencies
- Planning, requesting and justifying team expansion and training investment aligned to business needs
COMMUNICATE VISION, VALUE & NEEDS
- Presenting the vision to the team, motivating them to be the industry leaders by living out our Dematic mission and providing monthly updates to staff
- Presenting value to Sales and clients in the recommended solutions and the process by which they were selected, as a trusted advisor, while communicating our consulting capacity and capability to Sales
- Primary Communication champion of solution needs to the Dematic Global Products and Solutions Management, Partnership and Procurement teams to meet market demands
- Primary Communication champion to the Dematic Global Community in establishing best practices around the consulting and concepting functions
Qualifications
LEADERSHIP EXPERIENCE & BEHAVIOURS
- 8+ years of directly applicable leadership experience
- Upholds an inclusive environment based on Integrity, Collaboration, Courage, and Excellence
- Demonstrated Accountability for overall performance of a function / team
- Excellent at coaching and leading a team of consultants
- Excellent written and oral communication skills, including an ability to communicate with the senior leadership team, customers, and internal stakeholders
- Transitions between meetings and tasks with purpose, determination and joy
INDUSTRY EXPERIENCE
- 8+ years of logistics and automation experience
- Must be extremely knowledgeable with the innerworkings of a Distribution Center
- Proficient in data analysis
- Proficient in concepting with modern tools
- Bachelor's Degree required. Masters Required
- Willingness to travel 25-50%
