Penn National Insurance
Claims Representative II (Administrative)
Come join Penn National Insurance's amazing claims team! This is a hybrid position reporting to the Harrisburg home office.
The Claims Representative II investigates, evaluates and resolves assigned claims in a timely and accurate manner in order to achieve a best practices type settlement within legal statutes, policy provisions and Company standards of performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE CLAIMS REPRESENTATIVE II
Business Acumen:
Negotiation:
Results Oriented:
Time and Priority Management:
Decision Making:
CORPORATE CORE COMPETENCIES OF THE CLAIMS REPRESENTATIVE II
Customer Focused:
Talent Development Mindset:
Demonstrates Adaptability:
Demonstrates Accountability:
SPECIAL RELATIONSHIPS FOR THE CLAIMS REPRESENTATIVE II
QUALIFICATIONS FOR THE CLAIMS REPRESENTATIVE II
Education/Credentials:
Experience:
Technical/Professional Knowledge:
Only candidates from the following states will be considered: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin.
JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)
This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
Must be able to see and effectively use a computer monitor.
Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
Must be able to access and enter information accurately using automated systems.
Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
Must be able to present information to individuals and groups.
Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
Must be able to maintain acceptable attendance and adhere to scheduled work hours.
Must have a valid driver's license and be able to operate a motor vehicle.